If you would like to make a complaint about our content, contact us here.

All complaints will be reviewed and resolved within 3 business days. Some reviews and resolutions will take longer, depending on the complaint, but will be properly communicated.  Outcomes of any investigations or reviews will be communicated to the complainant.

Appeals or requests regarding any decision should also be submitted by contacting us here.

If you have been depicted in our content and would like to request removal, contact us here.

Every appeal is reviewed on its merits. An appeal is not automatically approved. If, after investigation, we find no valid legal cause as stipulated — including where the request is based solely on alleged use of a property, short-let, or premises- the appeal will be denied, and the content will remain published.

Valid cause must be supported by clear evidence of a legal right that we are actually required to honour (such as a documented lack of performer consent, a court order, or a proven copyright interest in the specific work). General objections, reputation concerns, property-branding complaints, or unsubstantiated third-party notices are not sufficient.

If there remains a genuine legal disagreement after our review, we may allow that disagreement to be resolved by a neutral body. That option does not apply where the appeal has already been found to lack stipulated cause.